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5 Tips for Becoming a Truck Dispatcher

truck dispatcher

Truck dispatchers are essential for commercial transportation. Dispatchers are responsible for communicating, coordinating, and managing the delivery process with suppliers, drivers, and clients. According to the American Trucking Association, freight volume will increase by 36% through 2031, so there will be a growing need for truck dispatchers. If you’re interested in getting into this promising career, check out Commercial Truck Trader’s five tips for becoming a truck dispatcher.

1. Know What a Truck Dispatcher Does

A truck dispatcher is involved with the coordination and delivery of goods, from start to finish. Dispatchers are typically responsible for the following tasks:

  • Planning routes for drivers
  • Facilitating communication between drivers and management or customers
  • Resolving logistical problems
  • Keeping track of all shipment and delivery details
  • Maintaining timesheets, payroll, and other company documents

Dispatchers often work long hours and must be able to multitask and adapt to changes that arise. It’s important to fully understand what goes into being a truck dispatcher before pursuing the job.

2. Decide if You Want to Work for a Company or Independently

Truck dispatchers can either work for a company or independently. If you’re new to the industry or to dispatching, working for a company can be a great way to gain experience. Some positions require previous experience but, oftentimes, dispatchers can complete training before they start the job.

If you pursue a career as an independent dispatcher, you have the ability to work remotely, which is a big draw to the position. However, you should also have previous experience within the commercial transportation industry. Many dispatchers, who’ve held positions with trucking companies, will work independently once they have the experience and skills to go out on their own.

3. Understand the Required Education

Most entry-level dispatcher positions require at least a high school diploma or GED. Some companies may prefer applicants with an associates degree in logistics or transportation, which shows some understanding of the industry. This could also give you a competitive advantage over other candidates.

If you don’t have any previous experience or an associates degree, you can take relevant training courses. There are training classes and manuals available online that can help you better prepare for a career as a truck dispatcher.

4. Hone Your Skills

Before you start applying for truck dispatching roles, learn what skills you’ll need to succeed on the job. Here are some relevant skills that can help you stand out as a candidate applying for a truck dispatcher position:

  • Strong communication
  • Ability to multitask
  • Detail oriented and organized
  • Problem solving
  • Proficient in computers and computer programs

5. Gain Industry Experience

It can be beneficial to gain related experience before becoming a dispatcher. To do this, seek out administrative or customer service positions. This can help sharpen the skills necessary to become a truck dispatcher, while also padding your resume.

Having experience as a commercial driver can also make you a more desirable candidate. Whether you previously drove a big rig or a local delivery van, commercial driving offers first-hand driving experience and an understanding of Department of Transportation rules and regulations, which dispatchers should have.

Being a truck dispatcher can be a demanding job that keeps you on your toes, but the role is also an excellent stepping stone for bigger opportunities within the industry. These tips can help you understand the necessary skills and qualifications required to kick off your dispatching career. We previously wrote about five tips for being a good truck dispatcher that can help you whether you’re new to the industry or looking to improve your skills.

And, if you’re searching for new or used commercial trucks or cargo vans for sale, browse the nationwide inventory on


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Arielle Patterson
Arielle Patterson

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